Let’s get to work.

  • Insights.

    You can’t fix what you can’t see.

    This is a once-off engagement where I immerse myself in your people, culture, and communication, and deliver honest, data-led insights into what’s working, what’s not, and what needs to shift.

    You’ll get:

    - A clear view of the hidden human dynamics in your business.

    - Key areas of cultural friction and missed opportunities.

    - Actionable priorities to bring clarity and focus to your people strategy.

  • Experience Redesign.

    Everyday moments, shape motivation.

    We’ll rework the parts of your employee or customer experience that aren’t landing. Whether it’s onboarding, internal messaging, recognition, or the everyday ways people connect and work together, we’ll turn them into moments that feel meaningful, connected, and human.

    You’ll get:

    - A reimagined experience or journey that feels personal and aligned.

    - Simplified, human-centred messaging and touchpoints.

    - Real examples of how your values and behaviours show up in everyday moments.

  • People Partner.

    On-demand insight and support.

    This is a longer-term, flexible partnership where I work alongside you as a trusted thought partner and action-taker. Whether you’re shaping culture efforts, refining internal messaging, or navigating people challenges quietly and carefully, I’m here to help.

    You’ll get:

    - Steady support across people, culture, and communication.

    - Timely input when something’s not landing or needs a fresh perspective.

    - A sounding board who understands your people and helps you act with intention.

  • Holistic Wellbeing.

    How we feel in life shapes how we work.

    This isn’t about wellness perks or performance pressure. It’s about creating a work environment that supports clarity, safety, energy and a sense of balance, so people can show up as their best, both in and out of the office.

    You’ll get:

    - A deeper understanding of what’s fueling or draining your people’s energy.

    - Practical changes that support whole-life wellbeing, not just work-life balance.

    - Everyday ways to embed care, clarity and calm into how you lead and communicate.

Case Studies

Turning a Team Around Without Increasing Spend

A business unit with one of the lowest employee engagement scores in the company (eNPS of –47) was struggling with high attrition and poor performance.

I formed a cross-functional task team, ran targeted focus groups to unpack what the data was really saying, and identified a few core issues: inconsistent leadership, a rigid overtime structure, and a lack of recognition.

Without increasing budget, we:

  • Introduced a more flexible overtime model that supported both productivity and personal needs

  • Coached struggling managers to lead more effectively

  • Brought in low-cost recognition moments and reworked the induction experience

The results:

  • Attrition dropped from 21% to 9% in 8 months

  • Performance metrics improved by up to 25%

  • eNPS jumped from –47 to +16 in one quarter

"We didn’t just retain people. We made it feel better to come to work."

Building an Employee Experience Strategy from Scratch

A rapidly scaling business had no structured approach to employee experience. Engagement felt scattered, with no clear plan, consistency, or connection to business outcomes.

I developed a 12-month framework that aligned initiatives to impact types and internal audiences. Each campaign was anchored in a clear purpose, with defined outcomes and measures of success.

What changed:

  • A cohesive experience strategy that could scale with the business

  • Campaign concepts that addressed real moments, not just calendar dates

  • Clear, measurable goals that gave leadership visibility and momentum

"This is the first time our people approach feels strategic and connected to the bigger picture."

Turning Feedback into Action That Builds Trust

A fast-growing business was facing disconnects across teams, but leaders couldn’t pinpoint the root cause. I conducted one-on-one interviews with ten senior managers across multiple locations, then analysed the insights and presented a clear picture of what was really happening beneath the surface.

We formed a cross-functional project team to prioritise the findings, take practical action, and communicate changes back to employees.

What changed:

  • Deep insight into pain points, tensions and opportunities

  • A structured roadmap of actions, ranked by effort and impact

  • Trust rebuilt by listening, responding, and closing the loop

"People felt seen. For the first time, leadership was acting on what mattered."

What if one conversation could change the trajectory of your business?

Let’s talk. No pressure, no obligations. Whether you're looking to elevate your culture, improve employee experience, or simply explore fresh ideas, we can set up a 30- or 60-minute call to dive into your business and see if there’s a natural fit.